5 Valuable Tools for SMB

5 Valuable Tools to Help Grow Your Business

Posted on by iovoxPosted in Featured Articles
According to data gathered by Siftery, a tool that tracks and suggests software used by businesses, top companies today use an average of 37 different tools or software platforms to run their day-to-day business operations.

How many tools are you using to run your business today?

The tools you select and use to run your business can make a significant difference to your bottom line, and when used right, can help you grow your business while saving you time.

It might seem like there’s a tool for just about everything your business needs (because there is) but discovering these tools and selecting the right ones can be a difficult task.

Not only do you need to make sure you are selecting the right tools, but you also need to make sure you are using these tools in a cost-effective way that provides positive return on investment (ROI) for your business.

Scarcity of tools is not the problem when it comes to running a successful business.

Let us help you end the ‘what tools should I be using’ paralysis and introduce you to a few valuable recommendations to help you grow your business and take it to the next level.

Here we go.

Superhuman Screenshot

Superhuman | To super charge your email game

Superhuman is not just another email client, they have rebuilt the email inbox from the ground up and put extra attention to design and detail to help make you brilliant at what you do. The days of drowning in email threads and not knowing which email to jump to next are so last decade.

Superhuman is designed around helping individuals that spend countless hours buried in their email inboxes find ways to cut down friction and get through emails faster – its central strength is speed.

Not only is the product beautiful to look at, but it’s also blazing fast and comes with advanced features like A.I, triage, social insights, reminders, message schedulers and more to make you feel superhuman. It takes time to train yourself on the keyboard shortcuts to really become a power user, but once you get past the learning curve, there is no turning back.

This service is currently invite only and starts at $30 per user per month.

How this helps you:

Superhuman helps you by getting you through your emails faster, which saves you time, and makes sure you stay focused on the conversations that matter most. Plus, the experience is so delightful you’ll motivate yourself to reach inbox zero every day.

iovox Screenshot

iovox | To keep track of your calls on the go

As the business landscape continues to evolve, more and more is happening on the go. We are taking business calls almost everywhere except our desks, which makes keeping track of calls and action items a huge challenge.

Lucky for you, iovox is here to help you keep track of all your calls, stay organized and even sync call details into your CRM. Connect iovox with Zoho’s CRM (part of the ZohoOne suite) and you won’t remember what life was like before this powerful integration.

There is a mobile and web app for the iovox service which include the ability to purchase and track virtual numbers from all over the world. You can download the mobile app for free in the Google Play Store or App Store and the CRM integration starts at just $5 per user per month.

How this helps you:

Iovox helps you keep track of all your important calls from anywhere in the world, organizing your calls for searching just like email. You can add important notes to calls, view analytics of your iovox virtual numbers, set reminders and share call details with others for seamless communication and collaboration around phone calls across mobile and web.

Slack Screenshot

Slack | To end the communication chaos

Slack is a workplace communication tool that provides a single point of access for messaging, tools and files. They say they’re the smart alternative to email and, in some cases, ‘replace email’, but let’s be real, email isn’t going anywhere anytime soon.

Regardless, Slack is still a great tool for putting an end to the communication chaos of email threads with 9 different people. Slack makes it simple to follow conversations, find important information and communicate with groups or individuals.

On top of chat, Slack also offers video chat, file storage and some super powerful integrations that can send alerts and even automate a lot of repetitive business tasks. When set up correctly, Slack can be a super powerful tool.

You can start using Slack for free and then upgrade as your needs grow.

How this helps you:

Not only is Slack a great tool for internal communications, this tool can also be used with external partners and clients to keep them in the loop the same way you would your internal teams.

Wrike Screenshot

Wrike | To keep your projects and priorities organized

Wrike is the leading work management solution that streamlines workflows, simplifies planning, enables collaboration and creates visibility across teams and businesses.

Wrike allows you to organize everything you need to complete your project all in one central place, so you can keep your priorities and goals top of mind. Their customizable dashboards allow you to see only what you want to see, when you need to see it.

You can also integrate Wrike with a lot of other great business tools for automation to really transform your business.

If you are a team of less than 5, you can use Wrike for free (with limited functionality) but they offer plans and pricing for every team with options starting at $9.80 per user per month.

How this helps you:

Wrike will keep you organized and focused to help you achieve your goals. No more missed deadlines or forgotten projects.

Intercom Screenshot

Intercom | For stronger more personalized customer communication

Creating a good customer relationship is hard, but maintaining that relationship is even harder. This is where Intercom comes in to help you drive loyalty and growth at every stage of the customer lifecycle – in real time.

Intercom is helping businesses accelerate growth by creating a new form of communication in business that mirrors the real-world shift towards messaging style interactions. Think of Intercom as the WhatsApp or Facebook Messenger for modern business communications.

From the initial user acquisition, to engagement and support, and all the other stages throughout the customer lifecycle, Intercom is there to help you connect and engage with your customers.

The Intercom essentials package starts at $87/month, with custom pricing options available for more premium services.

How this helps you:

Lead generation is great, but it means nothing if you are losing current customers due to poor customer relations. So, if you introduce tools like Intercom to continually build your customer relationships, reduce churn and keep your customers happy, you are on your way to building a successful long-term business.

Okay, so now what?

Sign up for these free trial accounts and get to work. The only way to know if these services are right for you is to test them out yourself and see how they impact your business.

Make sure you define a baseline for where you start, to measure the ROI of these tools and make sure they are positively impacting your business performance and productivity.

Did these tools help you grow your business? Let us know in the comments below.

The new service from iovox has everything you need to help you make better business decisions today! Give it a try and sign up here.

Questions?

We’d love to hear from you. Send us an email at hello@iovox.com

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